Your privacy is important to us. Learn how Endodontic Associates of Broward collects, uses, and safeguards your information.
This privacy policy ("Policy") explains how personal information is collected, used, and disclosed by Endodontic Associates of Broward ("we" or "us") with respect to your use of the website located at rootcanalbroward.com and any other site operated by Endodontic Associates of Broward that links to this Policy (the "Site"). We reserve the right to change the provisions of this Policy at any time. We encourage you to review this Policy periodically to understand how your personal information is used.
What Is Personal Information?
As used herein, the term "personal information" means information that specifically identifies an individual (such as a name, address, telephone number, mobile number, email address, or credit card number), or information about that individual that is directly linked to personally identifiable information. Personal information does not include "aggregate" information, which is data we collect about the use of the Site from which individual identities have been removed.
What Information Do We Collect?
Active Collection
We collect information you voluntarily provide to us when visiting the Site, creating an account, filling out a contact or scheduling form, submitting a referral, or requesting information. Such information may include your name, address, email, phone number, and clinical concerns.
Passive Collection & Cookies
When you use the Site, some information is automatically collected, such as your IP address, operating system, browser type, referring website, and activity on the Site. We may also collect information using cookies and Web beacons to optimize your experience, analyze site usage, and improve campaign effectiveness.
How Do We Use Your Information?
We use personal information collected through our Site for purposes including:
- ✓ Operating the Site and processing appointment or referral requests.
- ✓ Responding to questions, comments, and providing patient support services.
- ✓ Sending confirmations, updates, appointment reminders, and administrative messages.
- ✓ Monitoring trends and improving customer experience and safety.
Sharing Your Information
We will not share your personal information with third parties except with authorized service providers who assist in operating our Site or delivering requested services, when required by law or subpoena, or to protect the rights, property, and safety of Endodontic Associates of Broward, our patients, or the public.
SMS Consent & Mobile Data Privacy
If you provide your mobile phone number and opt in to receive text messages, we may send you SMS communications related to appointment reminders, confirmations, follow-ups, and operational updates.
Message frequency varies. Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP. For support, reply HELP or contact us directly at (954) 791-3277 (Davie) or (954) 440-4633 (Plantation).
We do not sell, rent, or share your mobile information or SMS consent records with third parties for marketing purposes.
Security & Protection Measures
We implement reasonable technical and organizational security measures to safeguard your personal information against unauthorized access, loss, alteration, or destruction. While no internet transmission is 100% secure, we continuously evaluate our security controls to protect patient data privacy.